Udon thani: Supamas Isarabhakdi, the Minister attached to the Prime Minister's Office, along with several officials, visited Udon Thani to enforce consumer protection measures in the beauty industry, focusing on clear contracts and safe services. This initiative aims to raise industry standards and build public confidence by ensuring businesses comply with established guidelines.
According to Thai News Agency, the inspection was a collaborative effort involving the Consumer Protection Board (CPB), the Udon Thani Provincial Public Health Office, and other local authorities. The team examined business licenses, service standards, product safety, and service contracts at CentralPlaza Udon Thani. Supamas Isarabhakdi emphasized the government's priority on consumer protection, aiming to mitigate risks and establish clear regulations for both consumers and businesses.
The Office of the Consumer Protection Board (OCPB) regulates contracts in the beauty service industry under the Announcement of the Committee on Contracts. Businesses must provide contracts specifying services, costs, and terms, allowing consumers to cancel within seven days for a full refund. Refunds must be processed promptly, ensuring consumer rights are protected. The CPB has also requested businesses to display these contract announcements visibly for consumers to verify their rights.
During the inspection, officials collected service contracts for examination and will summon business operators for further statements. Non-compliance with CPB regulations could result in legal action, including imprisonment or fines. The government plans to continue collaboration among various agencies to ensure a safe and fair service system, supporting businesses that meet standards and gaining public trust.
Consumers are advised to verify establishments' licenses, check registration numbers, read contract details, and keep proof of payment. Suspiciously low prices or online ads should be approached with caution. Those feeling unfairly treated can contact the OCPB hotline, their application, website, or the Damrongtham Center for assistance.