Director-General Kittiwat Unveils ‘DBD – 3D Action’ Strategy for 100% Digital Transformation and SME Growth

Bangkok:Kittiwat Patchimanan, the Director-General of the Department of Business Development (DBD), is advancing the 'DBD - 3D Action' strategy aimed at achieving complete digital transformation, enhancing the growth of Thai SMEs, and eliminating nominee businesses. This initiative is part of the broader concept of creating "A Transparent Digital Organization for Thai Entrepreneurs."

According to Thai News Agency, Director-General Kittiwat has outlined three core missions under this strategy transitioning services to a fully digital system, fostering collaboration between public and private sectors to support SMEs, and tackling unfair trade practices and nominee businesses. The strategic plan emphasizes the use of innovation to enhance service delivery, ensure transparency, and promote seamless connectivity and growth.

Furthermore, the DBD is set to implement a comprehensive digital upgrade from November 1, 2026, with all partnership and company registrations to be conducted online via the DBD Biz Regist system. To support businesses that are not yet prepared for this transition, the Department will provide assistance and maintain contact channels such as a Call Center and LINE Official Account. Additionally, 2027 will see the introduction of DBD e-Transfer for easy access to digital business data, and the expansion of the Auto Sign service for automated signature provision.

In addressing SME growth, Kittiwat's approach includes developing business management skills through platforms like DBD Academy and collaborations with companies such as Meta. The Department also aims to promote specific business groups, such as online businesses and community entrepreneurs, by tailoring support to their unique needs and driving market expansion both domestically and internationally.

On the front of defending against unfair competition, the DBD plans rigorous measures to screen and mitigate high-risk nominee businesses, alongside collaborations with partner agencies to enforce legal compliance and protect fair business practices. This involves a multi-faceted approach, including digital identity verification and comprehensive investigations of high-risk entities.

The Department's focused efforts on digital transformation, SME support, and fair competition reflect a commitment to fostering an equitable business environment conducive to sustainable growth.