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Immigration reported a system malfunction. Accumulated passengers Accelerate mobilization to solve problems

Suvarnabhumi Airport, Suvarnabhumi Airport in turmoil. The immigration system is broken. From early morning until now A long line of people violently overflowed at the baggage screening point. Immigration officials rush to mobilize to solve the problem. On January 24, 2024 at 11:40 a.m., Pol. Maj. Gen. Cherngron Rimpadee, commander of Immigration Division 2 and spokesman for the Immigration Bureau, revealed that In the early morning of the same day, at approximately 4:30 a.m., we received notification from immigration officials. Suvarnabhumi Airport said The immigration system (Biometrics) has a malfunction and is in the process of being fixed. This results in delays in the computers at the immigration checkpoint, causing passport inspection to take longer than usual. Previously, it took no more than 45 seconds per person from the time the passport was handed to the officer until the inspection and stamping was complete. Instead, it took more than 1 minute per person. Meanwhile, the system affected the auto matic passport control channels or Automatic channels and could not be checked. Affecting the period when there are heavy take-off and landing flights. Especially passengers departing the country. at Suvarnabhumi Airport Accumulate quickly A long line has overflowed at the baggage screening point since 4:30 a.m. until now, and there are still occasional congestion. The Immigration Bureau 2 has informed the Immigration Technology Center. which controls the said technology system Please urgently fix it. Meanwhile, at the Suvarnabhumi Airport Immigration Checkpoint. which is most affected Solved the problem according to the incident response plan in the event of a system failure according to the Com Down code by using personnel to check with the manual system and using the APPS system of Suvarnabhumi Airport. Screen people who may have arrest warrants and overstay to expedite the release of passengers as quickly as possible. in order not to affect boarding In this regard, Pol. Lt. Gen. Itthiphon Itthisanronnac hai, Commander-in-Chief of the Immigration Bureau, called the Commander-in-Chief of the Immigration Division 2, the Commander-in-Chief of the Immigration Bureau. and the system administrator company came to explain fact check To avoid further problems and in order not to affect the policy of promoting the tourism atmosphere of the Prime Minister. which places importance on the convenience of the international airport system which is the face of the country. Source: Thai News Agency