Krungsri Consumer has launched 2 measures to help customers, including a debt repayment suspension for up to 3 billing cycles, or a reduction in monthly installments by extending the repayment period, hoping to reduce the burden and help alleviate the suffering of credit card and personal loan customers in areas affected by floods. Mr. Athit Ruchirawat, Chief Executive Officer of Krungsri Consumer, revealed that to help alleviate the suffering of those affected by the floods in many areas, Krungsri Consumer, as a credit card and personal loan service provider, including Krungsri Credit Card, Krungsri First Choice Credit Card, Central The 1 Credit Card, and Lotus Credit Card, has launched 2 measures to help customers in flood-affected areas. Credit card and personal loan customers in the Krungsri Consumer group who wish to request assistance can contact the company to register their intentions, and consideration will be given on a case-by-case basis. For relief measures for customers affected by the floods for credit card and personal loan customers in the Krungsri Consumer Group, they include: Measure 1: Debt suspension for up to 3 billing cycles for customers with normal account status in areas affected by the floods, with a maximum debt suspension of 3 billing cycles between September and November 30, 2024. During the debt suspension measure, interest will still be calculated at the normal rate on a reducing balance basis. Customers who wish to receive assistance from this project can contact the company to register their intentions from September 9 to 30, 2024 via the Krungsri Consumer Credit Card and Loan Service Center (24 hours a day, every day) or the Helpline: 02-714-5155 (during business hours, Monday-Friday, 8:30 a.m. - 5:30 p.m.) and will be considered on a case-by-case basis (consideration is in accordance with the company's criteria and conditions). Measure 2: Reduce monthly installments by extending the repayment period (debt restructuring) for all customer groups in areas affected by the floods (excluding customers who have already received the highest assistance under other measures). Customers interested in participating in the measure You can contact the company to register your intentions via the card member service center (every day, 24 hours a day) or Helpline: 02-714-5155 (during business hours, Monday to Friday, 8:30 a.m. - 5:30 p.m.) and will be considered on a case-by-case basis (consideration is in accordance with the company's criteria and conditions). Source: Thai News Agency