Muang Thai Life Assurance is committed to developing the quality of its agents in order to enhance their potential and expertise in providing professional customer service by taking a group of agents to participate in a sea turtle release activity at the Sea Turtle Conservation Center, Air Defense and Coastal Defense Command, Royal Thai Navy. Mr. Sara Lamsam, Chief Executive Officer of Muang Thai Life Assurance Public Company Limited, said, 'The company has a policy to promote the development of the quality of agents in order to enhance the potential and skills of agents in providing professional customer service. The goal is to create a quality team that can effectively respond to customer needs. Developing the quality of agents is considered one of the important missions that requires agents to have the knowledge and skills necessary to provide quality service, as well as to enhance customer satisfaction and trust. On this occasion, the company has organized activities to develop the quality of agents, c onsisting of various activities and training, such as academic and sales skills training: in-depth training on the company's products and services, including sales skills training and consultation to enable agents to be skilled in providing customer service; technology skills development: training, using technology and digital platforms to enable agents to work efficiently and quickly respond to customer needs in the digital age; and communication skills development and customer relationship building: training for effective communication and building good relationships with customers to enhance customer trust. In addition, the company also brought a group of representatives to organize social activities to release sea turtles back to nature, as well as to clean the reservoir and take care of injured turtles before releasing them into the sea. The purpose of organizing such activities is to strengthen good relationships between executives and representatives through joint activities to instill awareness in th e company's representatives to have public spirit, to preserve the environment, including the ecosystem of Thailand. On this occasion, Muang Thai Life Assurance, represented by Mr. Sara Lamsam, Chief Executive Officer, donated 100,000 baht to develop the Royal Thai Navy's Sea Turtle Conservation Center, with Captain Pongsak Ramnuch, Commander of the Air Defense and Coastal Defense Center and Director of the Royal Thai Navy's Sea Turtle Conservation Center, as the recipient, along with Lieutenant Commander Naphat Boonnarakorn, Chief of Civil Affairs, Air Defense and Coastal Defense Command, and Veterinarian Kirin Sorapipatcharoen, Veterinarian at the Sea Turtle Hospital, joining the ceremony. For this sea turtle release activity, it is not only to promote environmental conservation and preservation, but also a good opportunity to build good relationships and understanding among the company representatives. Doing activities together like this will help strengthen unity and strength in the team. The activity th at was organized received attention and was well-received by the company representatives who were determined to apply the knowledge and experience from participating in the activity to their work and living a responsible life towards the environment and society. 'Muang Thai Life Assurance believes that developing the quality of agents will benefit both agents and customers. Agents will gain the knowledge and skills necessary for their work, as well as build or enhance the potential of a strong team that can compete in the market. At the same time, customers will receive quality services that can better meet their needs,' concluded Mr. Sara.-111 Source: Thai News Agency