Solve the scam of collection at destination - items that do not match the description are still increasing. "Puang Phet" orders the Office of the Consumer Protection Board to decentralize power. Help people make complaints easier Mrs. Puangpetch Chunlaid, Minister attached to the Prime Minister's Office Chaired the Consumer Protection Committee meeting No. 1/2024 at Meeting Room 301, Command Building 1, Government House. The meeting reported on the results of receiving complaints and providing assistance to the people. It was found that throughout the past 2 months (November-December 2023) The issue that people complained about the most was online product trading, 1,327 issues, followed by tourism and travel, 555 issues, and real estate and housing, 495 issues. Consumer complaints have been resolved. until a conclusion was reached Demand money back from consumers in cases where business operators violate their rights in the amount of 4 million baht. Mrs. Puangpetch said that this time the meeting approved the draft regulations of the Consumer Protection Committee related to decentralization to Bangkok. Carry out 3 consumer protection issues in handling complaints. mediation and comparing offenders In order to take appropriate action regarding consumer protection. 'Currently there are more and more complaints. Looking at the statistics of receiving complaints from consumers in the past 2 months, the number has increased. It shows that many people still suffer unfairly. Ask the Office of the Consumer Protection Board (OCPB) to bring IT technology into use in operations. To increase work efficiency In addition, he asks the Office of the Consumer Protection Board to take proactive steps in deterring those who commit consumer abuse. as well as expedite the decentralization of consumer protection to local areas to achieve concrete results. Allows citizens to access complaints It's more convenient and easier. and make the system more efficient bring the greatest benefit to the people,' Mrs. Puangphet said - 313 So urce: Thai News Agency