Bangkok, "Suriya" discussed accelerating solutions to problems in ground service, pit stops - baggage systems, reducing passenger congestion. Hopes to push Suvarnabhumi to be one of the 20 best airports. Mr. Suriya Juangroongruangkit Minister of Transport Meeting to discuss and resolve the service problems of ground service operators at Suvarnabhumi Airport (RTA) together with ground service operator companies. airline operator and related agencies, saying that today they invited airline operators ground service provider Bangkok Aviation Business Operations Committee and related agencies Let's discuss together to find solutions to solve the ground service problems at Suvarnabhumi Airport. In the past, we have received complaints from businessmen. and the airline said it was not convenient to provide ground services. Currently, Suvarnabhumi Airport has 2 ground service operators, namely Thai Airways International Public Company Limited (THA) and Bangkok Flight Services (BFS), including listening to problems from all sides. Including representatives of airlines that use ground services from the Royal Thai Air Force, which is in the same direction. It was found that the equipment provided for service was not sufficient, resulting in safety problems. Including personnel problems, there are frequent resignations. and the personnel who came to perform the work instead were not up to standard quality Another problem encountered is the insufficient number of aircraft parking bays with a bridge next to the passenger accommodation building (Contact Gate). This was caused by repairs being made in the taxiway to ensure safety according to standards. For the problem of insufficient parking spaces There is a solution to the problem by allowing the airline to use the second concourse, Building No. 1, or the SAT-1 building. The airline was concerned about the baggage management system, so it was given to AOT and ground service operators. Discuss together on solutions. and consider reaching a conclusion on moving to use the SAT -1 building within 2 weeks and report to the Ministry, emphasizing that every flight must have access to a parking pit. Currently, the SAT-1 building has 82 flights per day. AOT has a goal of pushing airlines to use the service. increased to 200 flights per day By adding 25 flights per week per week, within a month there will be a substantial increase in flights. The SAT-1 terminal will have enough parking spaces to accommodate the additional flights. Mr. Suriya further said that from now on, there is a monthly evaluation of the quality of the NBTC's services to see how services are being improved and problems solved. If ground services are not improved, and the Ministry still receives complaints about insufficient service according to the needs of other airlines. The contract with the NBTC may be canceled for a short-term solution. In the case that the operators of the two companies are not prepared to provide adequate ground service, the ground service company will be provided. Airports of Thailand Co., Lt d. (AOTGA) has come in to help provide ground services temporarily. However, consent must be obtained from the operators of both companies first. This is a solution to this problem. To facilitate passengers to receive convenience. Fast and most efficient For recruiting new ground service investors This is the third case which is currently being processed. It is expected that the auction will open in April 2024. Mr. Suriya added that According to the government's policy to make Thailand the aviation hub of that region. In order to reach the goal, many related operations will be required. Part of this is the readiness of the airport. baggage management system and various ground service processes, which will accelerate solving these problems and improving services to increase the efficiency of airports in accommodating flights and passengers. There will be more flights to Thailand. It is believed that Thailand will be a regional aviation hub. and returned to the top 20 of the best airports. Source: Thai News Agency