Suvarnabhumi airport has added more hotel counters for inbound passengers after reports of chaos in the passenger arrival area. The airport general manager said nine more counters for hotels had been added on the second floor, reserved for inbound air travellers, taking the total to 17. The move followed complaints by airport users on social media on the weekend. Pictures showed frustrated passengers looking for the names of the hotels where they wanted to stay or had made reservations before travelling. “Hotel staff shouted the names of their hotels and desperately shook their heads. When pas…

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