Bangkok:Thai Airways has reported a significant data breach involving 60,529 passenger records, though credit card information remains secure and unaffected.
According to Thai News Agency, the breach involved unauthorized access to the Amadeus reservation system, which occurred between August 10, 2023, and September 23, 2026. The compromised data includes passenger names, booking reference numbers, travel dates, flight routes, and ticket classes. An additional 376 records may have exposed email addresses, phone numbers, passport details, nationalities, frequent flyer numbers, flight numbers, ticket numbers, and seat numbers.
Amadeus has taken steps to mitigate the breach by terminating unauthorized access, changing passwords, and enhancing its monitoring systems. Thai Airways confirmed that the breach did not impact its own systems or operations and has reported the incident to authorities for a thorough investigation. The company is working to notify affected passengers and has expressed apologies for any inconvenience caused.