Bangkok: "Supamas" ventures into used car dealerships in central Bangkok, shattering the hopes of established dealerships. Joint forces of officials raided a used car dealership in the heart of Bangkok, seizing labels, receipts, and contracts, and highlighting four rights to terminate contracts, thwarting attempts by unscrupulous dealerships to tamper with mileage or conceal vehicle information.
According to Thai News Agency, Ms. Supamas Isarabhakdi, Minister attached to the Prime Minister's Office, in her capacity as supervisor of the Office of the Consumer Protection Board (OCPB), coordinated with the Department of Land Transport, the Department of Provincial Administration, and the Police Consumer Protection Division (PCPD) to conduct random inspections of used car and electric vehicle (EV) dealerships in the Ratchadaphisek-Tha Phra area of Thonburi District, Bangkok. The crackdown targeted consumer exploitation, including cases of non-refundable deposit payments, odometer tampering, and discrepancies between vehicle information and registration documents, preventing ownership transfer. She emphasized the need for strict compliance with three key regulations: businesses must clearly label 18 items including mileage, accident history, fire damage, and flood damage; for EVs, battery type and warranty information must be included; immediate issuance of receipts with refund terms and conditions; and f air sales contracts. Consumer protection laws guarantee the right to terminate contracts and request a full refund within 15 days if the dealer raises prices, delays delivery, discrepancies in specifications, or prevents ownership transfer.
Shops found to be violating the law by not labeling products are subject to imprisonment of up to 6 months or a fine of up to 100,000 baht, or both. Failure to provide a contract or receipt is punishable by imprisonment of up to 1 year or a fine of up to 200,000 baht, or both. The public is warned to request to see the antique dealer's license and carefully read the contract before making payment. Report any problems to the Consumer Protection Board hotline at 1166.